All our appointments are bookable ON THE DAY ONLY : To book an appointment, please fill in an online form (eConsult). This enables us to triage and signpost and enables us to ensure patients that require urgent care are given priority. You may be called/text or emailed once form is completed. When you receive a link please open and READ this as this may contain your appointment details.
Practice opening times are 8am to 6pm Monday to Friday. We also have an extended hours service between 7.30am and 8.30am where telephone appointments can be arranged.
ECONSULT is available from 7am-11am daily to book appointments online. PLEASE NOTE MONDAY IS OUR BUSIEST DAY AFTER THE WEEKEND SO THIS WILL MORE THAN LIKELY CLOSE EARLY WHEN WE ARE FULL . IF YOUR CAN WAIT UNTIL THE FOLLOWING DAY PLEASE DO NOT PHONE RECEPTION PLEASE WAIT UNTIL ECONSULT REOPENS THE FOLLOWING DAY.
What is eConsult, and how does it work? (youtube.com)
Here is a video showing you how to complete an online appointment request form. If you symptom is not listed in A-Z please click the button below search bar that says, Cant find what you are looking for request OTHER advice.
All consultations are by appointment as detailed above. The appointment system is organised to minimise your waiting time but whilst we try to see you at the appointed time, some patients problems take longer than the time allocated so please be patient if there is some delay. You may consult any doctor or health professional of your choice. For those who are unable to use Econsult please call at 8am and a member of the admin team will complete the form on your behalf.
Please always try to let us know if you are unable to keep an appointment, since with even very short notice we will usually be able to use the time allocated to you for another patient.
Car parking is available at the Health Centre, but can be restricted. Try to arrive early for your appointment. If you are more than 5 minutes late you will be asked to reschedule.
If you need help when we are closed
The ‘out of hours’ service for emergencies is provided by Fife Health Board and access to it is made by phoning NHS 24 on 111
NHS 24 is available for advice phonecalls at any time by phoning 111. Please note that phone calls to NHS 24 are recorded for security purposes.
For more information about NHS 24 you can visit their website at https://www.nhs24.scot/.
Home visits
If you are:
- Completely bedbound and unable to move
- Terminally ill or near to end of life
- So poorly you would come to harm if you were moved
You may be able to get a home visit. Please phone the surgery before 10am on 642902, Monday to Friday to request a home visit.
You may receive a telephone appointment with GP in first instance to triage.