If you are on regular medication your doctor may arrange for you to be able to get a repeat prescription without being seen on each occasion. You will be issued with a computerised “order slip” with which to request repeat items.
Please allow 48 hours for Repeat Prescriptions
In order to provide an efficient repeat prescribing service to our patients we operate the following systems for re-ordering repeat medication. Please note that we are unable to take requests over the telephone. This avoids mistakes being made and keeps our telephone lines and Receptionists’ time free, allowing them to deal with more urgent patient enquiries.
Tick the items you require on the re-order slip which was issued with your last prescription. Please allow 2 working days for your prescription to be processed. Prescriptions can be collected after 5.30pm. Please post re-order slips in our Prescription Request Box located in reception.
Prescription Request Box
We have provided a “Prescription Request Box” at reception. Requests can be posted any time during Surgery hours. This will avoid long queues at our Reception desk.
Post your re-order slip to us. You may also choose to send a Stamped Addressed Envelope for us to return the script to your or you may collect the script in person from the Surgery. Please ensure that you clearly mark the items you wish to order by “Ticking” the appropriate box. NB allow at least 7-10 days for the return of your prescription.
We are pleased to announce that patients can now register for online repeat prescription and appointments. Registration forms are available at reception.
To access online services please click the following link – http://www.myvisiononline.co.uk/
By Fax 01592 644814
Please allow 2 working days for your prescription to be processed. Prescriptions can be collected after 2.00pm.
Prescription Collection Service
Please check with your local pharmacy to find out if they provide a prescription collection service. All prescription collection options are based on a 48 hour turnaround basis.
Urgent requests will be ready after 5.30pm on the day of request.
Chronic Medication Service (CMS)
The Chronic Medication Service (CMS) allows patients with long-term conditions to register with a community pharmacy of their choice for the provision of medicines as part of a shared agreement between the patient, community pharmacist and General Practitioner (GP).
There are three stages to CMS:
Stage 1 – involves the registration of patients for CMS. A patient with a long term condition/s registers with a community pharmacy of their choice to receive CMS. He/she can only register with one pharmacy at any one time for the service. Registration is voluntary and includes an explicit informed patient consent process. This consent is given to the registering pharmacist.
Stage 2Stage 3 – The Pharmacy then shares this information with the GP Practice you are registered with. This allows the GP to produce a 24 or 48 week serial prescription for a patient which is dispensed at appropriate time intervals determined by the GP. Once the last instalment from the serial prescription has been dispensed the pharmacist electronically sends an end of care treatment summary, which includes a serial prescription renewal request to the GP practice.